This bike is awesome. My son just is in love with it. He can't wait until it's some good sun to ride it more.
I love the bike, conferrable, easy smooth ride ! Looks great in the sun !!!
This has been a great commuter and all around adventure exploring beast- I have no regrets!
Came intact in a box. Easy to assemble which was good because the Directions were terrible. Seat post was almost too big to fit and move for height adjustment Kick stand was too tall even after removing the adjustable foot piece. Would have been 5 stars except for those issues.
I haven’t ridden it yet but so far it’s all put together and I love it. Directions didn’t help much. You tube is way easier to follow and you should just go there to begin with. I can’t wait to ride it when the weather permits.
Love the bike and customer service was exceptional. Following is a pic...thank you again.
Absolutely love my new bike. Your customer service is top notch. I am going to send you a video from a Christmas Bike Parade that we were in. We went as characters from A Christmas Story....and we won!!
Congratulations on your Christmas Bike Parade win. That's so exciting. Glad to know the bikes worked out in your favor. Happy New Year!
Amazing bike. It's beautiful, massive and well built. The company carefully packaged the bike and it arrived in great condition. Customer service is second to none, thank you Cheryl.
I received the bronco 3.0 with matte black frame and rims with whitewall tires! At first I wasn’t sure if that was the item I was going to receive, the picture had all black rims, tires, everything! but I’m really glad I got the white walls with this purchase! So I didn’t have to purchase them separate, shipping was very fast, had it within a week for date of purchase! I tried to order this same bike from another company and they just took my money and I had to file a claim through my bank! I was skeptical to order anything online after that incident but I’m really happy with this purchase I will definitely order from them again! So after my purchase, I had to customize it
Can't stop singing when I'm on it! Super comfy and awesome
I like the bike but the instructions are vague and difficult to follow
This e-bike is great if you have a garage. If you live in an apartment, I would not reccomend this e-bike; it is heavier than I could have imagined. It is pretty quick, but I still can't figure out the control pad for the life of me.
thank you for finding the battery works great
Awsome product...I highly recommend it...thankyou
I do like my bike. I have only ridden it one time so far without the battery in it. It has been way to hot for me to go bike riding . Maybe not others but for me, yes, too hot. I do love the mint green color and am sure I will love the bike as soon as I begin riding it, hopefully sometime soon, as fall is coming.
I believe the bike shop that assembled for me did a poor job. 1st day front wheel rattling, brakes terrible noises. I don’t know what to think of it yet. Scared to break it when ridding
i have a utility cart that is of need of a "little bit of oil". i had to tug at it alot to get it together. Once i put it together though....it is all good to carry my things. Thanks
It would have been nice to have some direction
I bought 2 bikes and love them , I wish they came with options when ordering, let you pick bars and seat color but was was searching for this bike in blue but I like the black I’ll definitely be coming back when the blue ones are in stock .
This bike is great for just cruising!! The basket could be a little more sturdier only because I want to take my dog along
Cheryl was very attentive when I said the headlight was missing and sent right out. Shipping was fast as well
Sent the wrong bike
We completely understand your frustration! We shipped the women's Cougar GTS but you ordered the men's Cougar GTS. We made a mistake, acknowledged it, and offered to pay for the return shipping. We understand that our apology and discount given (since you decided to keep the bike ) does not change the disappointment in receiving the wrong item. Your bike is covered under a one year warranty, should you have any issues, don't hesitate to contact us support@allroundEbikes.com
I recently purchased several items from Allaroundebikes; being a 36 volt replacement battery for my ecotric ebike; and 4 sets of circle disc pads. This entire purchase was successful due to the great Customer Service I received from Manager Cheryl who was timely, proficient and professional throughout the process. I initially did not believe the battery would be delivered; however Cheryl assured me of its delivery. I want to take the time to again, Thank Cheryl and her associates who made it happen
**Update** Customer Service is great! Cheryl with was very prompt to respond to my email and is going to send a new seat. My only complaint is the seat has a small rip in it. I am contacting the company today to see about getting a replacement. I will update my review with the outcome. We purchased this bike as a retirement gift for our receptionist. She loves to ride bikes with her husband but has trouble with her hip hurting and can't ride for very long. She was beyond ecstatic when we gave it to her. She loves ALL things pink so the color was perfect!
Hi Katie, Thanks for the review and for uploading the picture. We'll take care of replacing your damaged seat. You're purchase is covered under a manufacture warranty. Meanwhile, if you have any questions, just call 1-888-725-4887.
The rack is exactly what I was looking for. I had ordered this rack from several other companies only to have the order cancelled due to unavailability. I believe all the online companies order some of these items through the same source. I followed up a few times and the support I received was very good; they pushed to find out why my order had not shipped and a received it about 3 weeks after I placed my order. I left them messages and they called me back promptly. I will order from them again in the future. Thanks!