All Around E-Bikes is here to serve you and we understand that returns are part of our business. In case of quality issues All Around E-Bikes should be informed to give a solution to solve the problem. We look forward to handling your return with speed and care.
Contact us at firstname.lastname@example.org or by phone regarding your damaged merchandise. We are here to help and want you to have best and most reliable product.
If the packaging damage is visible when the carrier delivers the product, you have the right to refuse delivery. Ask the carrier if there is any paperwork you must sign. Notify All Around E-Bikes immediately. READ our shipping policy page to learn when to accept or refuse merchandise.
If you accept the merchandise and notice the product is damaged, take pictures of the merchandise.
Most items can be returned within 14 days of receipt of shipment. Some products have different policies or requirements associated with them. Contact us and we will gladly share specific return polices with you.